What is an Emergency?
"An unforeseen situation calling for an immediate action: A crisis."
When should someone go to the Emergency Department?
Severe Headaches - An unusually severe headache may need to be treated.
Persistent Bleeding - Bleeding that you cannot control yourself, or that lasts a long time, needs quick professional help.
Traumatic Injuries/Falls - Falls are not only dangerous for the elderly; even in the young they can result in serious injury.
Shortness of Breath, Dizziness, Racing or Skipped Heartbeats, Fainting, or Chest Pain - Any one of these may be a symptom of a heart attack.
Poisoning
What Happens When I Arrive at the Emergency Department?
Triage - Upon arrival to the Department, you will be seen by one of our staff who will evaluate your condition and who will assign you to the most appropriate area of the department.
Medical Records - Creating a medical record of your visit is needed. You will be asked to sign a consent form for your care.
PARENTAL CONSENT OR CONSENT FROM A LEGAL GUARDIAN IS REQUIRED FOR CHILDREN (unless condition warrants immediate intervention).
Medical Examination
A qualified physician will provide a thorough exam which will include questions about your past medical history and any medications you may be taking.
What is the Emergency Team?
The emergency team is comprised of nurses and physicians (staffed by Premier Health Care) who specialize in emergency care. They are trained in basic and advanced cardiac life support, neonatal resuscitation as well as advanced care of the trauma patient. Certified technicians are also available to perform x-rays, lab work and other important duties. These qualified individuals are available 24 hours/day to meet your emergent health care needs.
What About Visitors in the in the Emergency Department?
The number of visitors is kept to a minimum. This gives members of the emergency team sufficient space to perform their duties quickly, in this way, the needs of the patient can be properly met and privacy maintained. Every effort will be made to keep your loved ones informed.
Discharge and Follow-Up
When an individual is to be released from the Emergency Department, Discharge Orders are prepared by the emergency physician. The nurse will then carefully review these orders, as appropriate, with the patient, parent, legal guardian, and/or family member. We highly stress that it is the responsibility of the patient to thoroughly follow these Discharge Orders. This includes any follow-up care with your family physician, specialist, or clinic as indicated.
Telephone Calls
If you call the Emergency Department regarding an illness or injury, you will be informed that our team cannot give medical advice over the phone. The reason for this is that we cannot fully assess your condition over the phone.
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